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FAQ

Ordered by companies, the trial, people who want to work, and the rules.

Companies

Can I ask without knowing much about AI?

Yes. Write what you need in any order and AI turns it into a project ticket you can edit before sending.

How do I find people?

Your request goes on the work list right away. When someone applies, we send you their name, profile and message by email and on your page (email addresses are not shared).

When do I pay?

Requests, tickets, listing and applications are free. A trial is a fee you set (from ¥2,000); for the main contract we hold the payment before work starts. No client fee.

How is confidential information handled?

Do not write confidential information in the request. Real data goes directly between the two sides after signing.

How do I choose people?

You choose freely from the applicants, using their profile and message. Press "Ask this person" to go ahead.

Can I ask for a single, small task?

Yes. There is no minimum amount.

What is the trial?

Before the main contract, ask for a small task at a fee you set (from ¥2,000). You can also skip it. Within 7 days of submission, choose to go on or to end it.

Can I cancel or end early?

Before work starts, the full amount is refunded (the contractor may claim preparation costs within 7 days). After it starts, it ends 7 days after notice and you pay for the days worked.

How do I pay?

By invoice and bank transfer. We hold the payment before work starts and release it after completion is confirmed.

Is there a document for internal approval?

Yes: a printable one-page summary.

Trial

How much is the trial?

You set it, from ¥2,000 with no upper limit. Our fee is tiered: on JPY 2,000 it is 20% (JPY 400), so the contractor receives JPY 1,600. We never fund it ourselves.

What can I ask for?

A small part of the main work.

What if I choose nothing within 7 days?

It ends automatically and the trial fee goes to the contractor.

What if it is not a fit?

Choose End. The trial fee goes to the contractor for the work done.

When is it refunded?

Only if the task does not meet the stated conditions or is not delivered by the deadline, through a claim.

People who want to work

Does it cost anything to register?

No. Registering and applying are free.

When and how am I paid?

After completion is confirmed, request a withdrawal under Withdraw on My page: requests up to the 15th are paid at the end of the month, and requests up to the end of the month are paid on the 15th of the next month (to your bank account in Japan, from ¥1,000; we pay the transfer fee). Pay not requested within 180 days of confirming completion can no longer be withdrawn. We hold the payment before work starts.

What is the fee?

A tiered fee (20% on the first ¥50,000, 10% up to ¥500,000, 5% above). See How workers are paid in the user guide for examples.

How do I get work?

Apply from the work list. The company chooses from the applicants, and we email you if you are chosen.

Can I take work while employed?

Yes. It is contract work and not exclusive. Check your employer's rules yourself.

Rules

Is there work I cannot ask for?

Yes: work that breaks the law, infringes other people's rights or personal information, takes exams for others, or is not a service contract. See Work we cannot take for examples.

May I use AI for the work?

Yes. Whether to use AI is part of how the work is done, and the worker decides. If a company does not want AI used, or has data that must not go into AI, it should write that as a condition on the project ticket. See the AI policy.

What does a company see when I apply?

Your name, profile (track record, introduction, URL, categories) and message go only to the company that posted the job. Your email address does not. Messages are exchanged on the deal page after you are chosen. See the Privacy Policy.

For questions not covered here, write to support@latentdatabank.com. We aim to reply within 3 business days.